FAQ
Is your company interested in becoming a sponsor? Explore tailor-made sponsorship opportunities. Maximize your team participation, position your brand in one of our conferences and get the most out of it! Email us for more information.
Are FIBA Conferences Virtual or In-Person?
Conferences are hybrid events allowing everyone to attend.
What are the travel guidelines?
Please click here for the most up-to-date information.
What safety guidelines are your conferences following?
The safety of all of our participants at the conference is a top priority. The organizers and the conference venue intend to comply with all health and safety guidelines of The Centers for Disease Control and Prevention (CDC) relating to COVID-19 and any applicable U.S. federal, state, and local laws, regulations or rules, or government orders, or similar directives in effect at the time of the conference. As an attendee, you are responsible for complying with the health and safety policies of the organizers and the conference venue. It is your responsibility to monitor and comply with such policies and your attendance at the conference is conditioned on such compliance. If your admission to the event is denied or revoked because you have willfully failed or refused to comply with any such safety and health policies of the organizers or the conference venue, you will not be eligible for any refund or other compensation from the organizers.
What happens if I am unable to attend the event in person?
If, as a direct result of Covid-19 (including mutations), you are unable to attend the conference because your country or state of residence has closed its borders, imposed a lockdown, or restricted travel to Florida, or you have fallen ill, then the organizers may, in organizers´ sole discretion and upon receiving written notice from you at least [two (2) days] before the conference, permit you to transfer your registration to [another conference or event held by FIBA within the next 12 months] or to participate in the conference via a virtual platform, if a virtual or hybrid participation option is offered by FIBA. Under no circumstances will a refund be issued.
What is included with my registration?
Please read all the benefits included with your registration. If you have any questions please contact us.
Can I become a sponsor of one of your conferences?
If you have a product or service that our community should be aware of, we’d like to help make that happen. Contact Sofia Villalobos for more details.
Can I see who else is attending the conferences?
Privacy regulations do not permit us to share the names of attendees, however, you can connect with other participants through the networking platform available as soon as you register and pay for your registration prior to the event and during the event via the networking feature on the event virtual platform.
Are there any special offers available?
We offer Early Bird discounts, check the register tab on the conference you would like to attend. For group packages please contact Sofia Villalobos.
I have logged in to the networking platform but for security reasons, it will not let me enter. Who should I contact?
In this case, you should contact your IT security department to ensure that your company gives you access to the URL of the event.
I did not receive my confirmation for my registration. Who should I contact?
If you did not receive the confirmation email or invoice, please contact conferencecr@fiba.net
I registered for the conference and paid my invoice, however, I do not yet have access to the virtual platform. Who can I contact?
Please send an email to conferencecr@fiba.net. we will look into it right away
I am having problems with the virtual platform. Who can I contact?
Please send an email to conferencecr@fiba.net we will look into it right away
Can I share my conference login?
No, your login is individual and unique and cannot be shared. If more than one person uses the same email, the system will automatically block your user information. Every individual who wants to attend must have their own registration.